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Terms of Service

Effective date: April 18, 2026

Introduction

These Terms of Service ("Terms") govern your access to and use of the website and services provided by Razzalyn GL, Inc. ("we," "our," "us," or "Company"), including the Trove peer-validated professional credibility platform.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years old to use our services. By using Trove, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

2. Account Registration

When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You agree to notify us immediately at hello@thetrove.io if you suspect unauthorized access to your account.

3. Acceptable Use

You agree not to:

We reserve the right to suspend or terminate your access if you violate these Terms.

3.1 Not a Consumer Reporting Agency

Trove is not a consumer reporting agency as defined by the Fair Credit Reporting Act (15 U.S.C. §1681 et seq.) or any equivalent state law (including, without limitation, the California Investigative Consumer Reporting Agencies Act). Trove's data is not assembled or evaluated for the purpose of providing a consumer report. You agree not to use Trove's platform, profiles, validations, or data, in whole or in part, as a factor in establishing any consumer's eligibility for (a) employment, promotion, reassignment, or retention; (b) credit or insurance; (c) housing; or (d) any other purpose enumerated in 15 U.S.C. §1681b. Any such use is a material breach of these Terms and grounds for immediate termination of your account.

4. Intellectual Property

4.1 Our Content

All content on our website and platform, including text, graphics, logos, icons, images, software, and design elements, is the property of Razzalyn GL, Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or content without our prior written permission.

4.2 Your Content

You retain ownership of any content you submit to Trove, including professional achievements, credentials, and profile information. By submitting content, you grant us a limited, non-exclusive, revocable, sublicensable license to use, store, and display your content solely for the purpose of providing and improving our services. This license terminates when you delete your content or your account, except to the extent necessary to complete any pending operations or comply with legal obligations. The sublicense right exists solely to allow our service providers (such as cloud hosting and content delivery providers) to technically deliver our services on our behalf.

You represent and warrant that any content you submit:

You are solely responsible for your content and the consequences of submitting it. Trove is not obligated to monitor user content, but reserves the right to remove content that violates these representations or the Acceptable Use policy.

4.3 Copyright Infringement and DMCA

Trove respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (17 U.S.C. §512). If you believe content on our platform infringes your copyright, send a takedown notice to our designated DMCA agent at dmca@thetrove.io including: (i) a physical or electronic signature of the copyright owner or authorized agent; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the allegedly infringing material and sufficient information for us to locate it; (iv) your contact information; (v) a statement that you have a good-faith belief the use is not authorized; and (vi) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act on the owner's behalf.

Upon receipt of a valid notice, we will promptly remove or disable access to the allegedly infringing material. The user who posted the content may submit a counter-notice at the same email address. We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

4.4 Feedback

If you provide us with suggestions, feedback, feature requests, or ideas relating to Trove ("Feedback"), you grant Trove a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable license to use, reproduce, modify, and incorporate such Feedback for any purpose, without obligation or compensation to you. Feedback is not confidential and you acknowledge Trove may already be developing similar ideas independently.

4.5 AI-Assisted Content

Trove uses artificial intelligence features to help structure and format content you submit (for example, organizing a free-form description of a project into a standardized Goal / Approach / Impact artifact). You acknowledge that:

5. Validators and Peer Validation

Trove allows you to invite professional contacts ("validators") to verify your achievements. By using the validation feature, you agree to the following:

Validators who respond to a validation request may have their name (displayed as first name and last initial) and confirmed professional relationship displayed on your published profile. Validators are directed to Section 14 of our Privacy Policy at the time of contact, which explains in plain language how their information is used and their rights.

6. Profile Enrichment

Trove offers an optional profile enrichment feature that uses a third-party data enrichment service (EnrichLayer, operated by Vertical Int, Inc.) to supplement your profile with publicly available professional information. By opting in to enrichment during signup:

Enrichment is optional and is not enabled unless you affirmatively opt in via the consent toggle on the signup page. For full details, see our Privacy Policy.

7. Waitlist, Beta, and Pre-Launch Services

By joining our waitlist, you consent to receiving communications from us about Trove's development, launch updates, and related information. You may unsubscribe at any time by clicking the unsubscribe link in our emails. We will process unsubscribe requests within 10 business days.

Joining the waitlist does not guarantee access to the platform at launch, nor does it create any obligation on our part to deliver any specific features or services.

Access provided before general availability — including access through any "Founding," invitation-only, closed beta, early access, or preview program — is provided on an "as-is, beta" basis. We may add, modify, suspend, or discontinue features at any time during a beta or pre-release period, and we make no representation that any beta feature will become generally available, remain available on the same terms, or function without error. We reserve the right to modify, suspend, or discontinue the service (in whole or in part) at any time, with or without notice where permitted by law.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee the accuracy, completeness, or usefulness of any information on our platform.

Without limiting the foregoing, we do not warrant the accuracy or completeness of any data obtained through our profile enrichment feature. Enrichment data is sourced from publicly available information and third-party providers, and may contain errors or be out of date.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RAZZALYN GL, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

You acknowledge that Trove is not responsible for the accuracy of any validation provided by a third-party validator, or for any professional decisions made in reliance on validated achievements displayed on the platform.

10. Indemnification

You agree to indemnify, defend, and hold harmless Razzalyn GL, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services, your violation of these Terms, your violation of any rights of a third party, or any misuse of the validator invitation system including misrepresentation of professional relationships.

11. Governing Law and Disputes

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

11.2 Informal Resolution

In the event of a dispute arising out of or relating to these Terms or our services, you agree to first attempt to resolve the dispute informally by contacting us at hello@thetrove.io. We will attempt to resolve the dispute within thirty (30) days. If the dispute is not resolved in that period, either party may initiate arbitration under Section 11.3.

11.3 Binding Arbitration

Except as provided in Sections 11.4 and 11.5, any dispute arising out of or relating to these Terms or our services shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules then in effect (available at adr.org). The arbitration shall be conducted by a single arbitrator. The arbitration may be conducted remotely, or in person at a location convenient to you in your state of residence. The arbitrator's decision shall be final and enforceable in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.

11.4 Class Action Waiver

You and Trove each agree that any dispute resolution under this Section will be conducted on an individual basis only and not as part of a class, consolidated, or representative action. If a court or arbitrator finds this class action waiver unenforceable as to any particular claim or remedy, that claim or remedy (and only that claim or remedy) must be brought in court, and all other claims remain subject to arbitration.

11.5 Exceptions

Nothing in this Section 11 prevents either party from (a) bringing an individual action in small-claims court; or (b) seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or address unauthorized access to the services. Claims under the California Private Attorneys General Act ("PAGA") are not waivable on a representative basis and are carved out of the class action waiver to the extent required by applicable law.

11.6 30-Day Opt-Out

You may opt out of the arbitration and class-action-waiver provisions in Sections 11.3 and 11.4 by sending written notice to hello@thetrove.io within thirty (30) days of the date you first create your Trove account (or, if you have an existing account as of the effective date of these Terms, within thirty (30) days of that effective date). Your notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms, and you may continue to use our services. You may not opt out of individual provisions; opt-out is all-or-nothing for Sections 11.3 and 11.4.

11.7 International Consumers

Notwithstanding the foregoing, if you are a consumer located in the European Economic Area, United Kingdom, or Switzerland, nothing in this Section limits any mandatory consumer protection rights available to you under the laws of your country of residence, including your right to bring proceedings in your local courts and your right to have disputes governed by the law of your country of residence where required.

12. Termination

We may suspend your access to our services immediately if you violate these Terms. We may terminate your account for any other reason by providing you with 30 days' prior notice to the email address associated with your account. Upon termination, your right to use our services will immediately cease.

You may terminate your account at any time through your account settings or by contacting us at hello@thetrove.io.

The following Sections survive any termination or expiration of these Terms, together with any other provision that by its nature should reasonably survive: Section 3.1 (Not a Consumer Reporting Agency), Section 4.1 (Our Content), Section 4.2 (Your Content — with respect to representations and warranties), Section 4.3 (Copyright Infringement and DMCA), Section 4.4 (Feedback), Section 8 (Disclaimer of Warranties), Section 9 (Limitation of Liability), Section 10 (Indemnification), Section 11 (Governing Law and Disputes), Section 14 (Severability), Section 15 (Waiver), Section 16 (Entire Agreement), Section 17 (Assignment), and this Section 12 (Termination).

Upon termination or deletion of your account, we will handle your personal data in accordance with our Privacy Policy, including deleting your personal data within 30 days except where retention is required by law. Validators associated with your profile will have their data deleted or anonymized on the same schedule.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email and by posting the updated Terms on our website with a new effective date. For material changes, we will ask you to affirmatively acknowledge the updated Terms on your next login. We will not reduce your rights under these Terms without your explicit consent.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Razzalyn GL, Inc.

16. Entire Agreement

These Terms, together with our Privacy Policy (including Section 14, Information for Validators), constitute the entire agreement between you and Razzalyn GL, Inc. regarding your use of our services, and supersede all prior agreements, understandings, and communications, whether written or oral.

17. Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

18. Contact Us

If you have questions about these Terms, please contact us:

Razzalyn GL, Inc.
Email: hello@thetrove.io
Website: thetrove.io
Address: 56 Broad St STE 79538, Boston, MA 02109